Delivery

Please check the table below for our latest delivery prices and estimated working day (s) delivery (ALL Prices Subject to Parcel weights)


Same Day dispatched for paid goods

We offer same day dispatch for goods paid in full, in stock, and ordered before 2PM Eastern Standard Time

International Shipping

We ship throughout Australia only, all International inquiries must email sales@ktechaustralia.com

Domestic Shipping

Domestic prices will vary in cost between 'Metro' & 'Rural' locations, and weight. Ktech Australia will conduct due diligence when packing goods to keep items as small, and light as possible to minimise costs to the customer.

Please be aware that freight companies are extremely busy due to increased purchases during the Covid-19 pandemic, we ask for patience, and to call us directly if you have any concerns about the time of your freight or costs.

Express shipping

Express shipping is available at customers' expense through TNT, or Australia Post. Please contact us for options available.

Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates: retail customers

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Freight Company Shipping Method Time
Australia Post Regular Post 4 - 7 Business Days
Australia Post Express Post 2 - 5 Business Days
TNT Express Overnight Express 1 - 2 Business Days
TNT Express Road Express 2 - 3 Business Days
Direct Freight Road Freight 2 - 5 Business Days

Shipping rates: wholesale customers

Shipment to PO boxes

Ktech Australia doesn't ship to PO Boxes, please contact us at 03 8786 4766 or sales@ktechaustralia.com for alternative addresses

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Ktech Australia is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.